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AMDOCS Limited (www.amdocs.com) was founded in 1982. Growing fast along with the software market Amdocs becomes public in June 1998.

A twenty-year track record of delivering excellence has turned Amdocs into the world leading provider of billing and CRM software applications with the staff exceeding 9000 employees, turnover more than 1.6 bln. US dollars and with more than 1300 implementations globally. Customer base includes many of the world’s leading companies in more than 40 countries: American Family Insurance, Safeco Personal & Business Insurance, Union Central Life Insurance, Aon Corporation, Union Bank of California, BNP Paribas Bank, Hypo Vereinsbank AG, Bank of Ireland, Merrill Lynch, H & R Block, Best Buy, HP, FedEx, Vodafone, British Telecom,  Vimpelcom  and others.

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Facing a fast growing demand Rosh Telecom and Amdocs have joined their efforts for promoting ClarifyCRM on the Russian market. A technical support team comprising Amdocs certified experts was established by Rosh Telecom to provide customization, implementation and maintenance for the local ClarifyCRM customers. By now the team has accumulated good knowledge on how to adjust the system to the various business needs.

Amdocs ClarifyCRM becomes more and more popular on the Russian market. The system is being successfully operated in JSC "Vimpelcom" (the case is one of the biggest  CRM implementation in Russia). The ClarifyCRM projects are being implemented in JSC "MegaFon" and JSC "Sviazinvest". There are ongoing negotiations with  some banks, insurance companies and other  businesses.

Amdocs ClarifyCRM is essential for enterprise-scale companies across all industries with high volume, mission critical operations. It sets the standard for customer interaction  ensuring the profitable business growth.

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Company's main products include:

 Amdocs Enabler - billing for prepaid and postpaid services, including voice, data and               content.

 Amdocs ClarifyCRM - customer relationship management applications.

 Amdocs PRM - partner relationship management system.

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The Amdocs Enabler product supports flexible real-time rating and billing. With robust online and offline charging, Enabler supports all payment method - prepaid and postpaid, as well as "nowpaid" for real-time commerce transactions. It provides the core functionality needed by mobile and wireline providers for the swift launch of next generation voice, data, content and commerce services

Key advantages:

 Robust online and offline charging

 Supports voice, data, content and commerce

 Multi-dimensional, multi-attribute, real-time rating

 Postpaid-prepaid-nowpaid convergence

 Carrier-grade scalability and infrastructure

 Supports large corporate customers and complex customer hierarchies

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The Amdocs ClarifyCRM provides the world's only comprehensive CRM solutions focused on enabling companies to achieve measurable ROI from their unique customer strategies. Our end-to-end CRM solutions maximize customer loyalty and profitability and our "No Failures" implementation approach and track record of experience in large-scale implementations enable this success.

The system includes such subsystems as Service and Support, Sales and Ordering, Marketing and Analytics. The modular and open architecture of the Amdocs ClarifyCRM solution has been proven to integrate efficiently with third party systems, including enterprise resource planning (ERP), billing and order management.

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The Amdocs PRM is a comprehensive and flexible product providing the capability of partner relationship management, including partner billing and revenue settlements. Amdocs PRM manages the entire partnership lifecycle, from recruiting partners and managing agreements through to billing, revenue settlement, invoicing, payment exchange, reconciliation and self service partner support - successfully ensuring cost containment and eliminating revenue leakage.

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